Vacant job

As a travel administrator at Länstrafiken, you play a crucial role in helping people get to medical appointments and other important errands. You are often the first point of contact – a reassuring voice on the other end of the line who listens, guides, and finds solutions when they are truly needed.

Main responsibilities:

• Receive and manage bookings for transport services and medical trips via phone.

• Coordinate and book trips.

• Assess and process orders according to applicable regulations and agreements.

• Collaborate closely with your colleagues in the team.

Who are you? We are looking for someone who enjoys helping others and has a natural sense of service. You like to interact with people, even when things get busy – you remain calm, are attentive, and see solutions where others may see problems. To succeed in this role, we believe you have a few years of work experience from customer service, switchboard, or similar service occupations and feel comfortable working with computers and various systems. You are structured, meticulous, and used to taking personal responsibility, while also enjoying collaborating with colleagues to achieve common goals.About the position:

• Working hours: weekdays between 07:00 and 18:00, distributed over various scheduled shifts.

• Location: Umeå, Lycksele, or Skellefteå

• Number of positions: 1–2

• Employment type: Permanent

• Start date: By agreement, selection will be ongoing

Application Northern Skill is the personal recruitment company with Northern Swedish as the corporate language. We are more interested in who you are than how good you are at writing a CV.

If you don’t have the world’s most beautiful CV, you can always introduce yourself through free text in the application, a short video - or why not give us a call! We look forward to hearing from you!

Open to all
We focus on your skills, not your other circumstances. We are open to adapting the role or workplace to your needs.